Put the passengers first. ACI World
Airports Council International had launched an initiative branded PassengersPlus. www.aci.aero/Paxplus
“PassengersPlus is a worldwide airport community that celebrates the very best examples of airports putting passengers first.”
You can submit your testimonials as a passenger.
“We want people to know that airport operators are committed to making things better for passengers. In an era where cutbacks and automation are the order of the day, efforts to share stories of airports putting the passenger first are important for airports, their passengers and other stakeholders. These stories reiterate the message that since the beginning of aviation, airports have been a part of the communities they serve, and have an unwavering desire to improve the treatment of airline passengers as valued residents and visitors.” Angela Gittens. Director General. ACI World
Airports can also submit their initiatives.
“I invite, and indeed encourage, all ACI Members to share their positive passenger support stories, which we will use to help all airports fully earn the credit they rightfully deserve within the larger aviation community, among industry stakeholders and the media for going above and beyond common expectations to facilitate the passenger journey.” Angela Gittens. Director General. ACI World
For more info: www.aci.aero/Paxplus
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