Tag Archives: airports

On the use of beacons at airports. A Star Wars Tribute.

 

On march, 2015 I attended to the Passenger Terminal Expo (PTE2015), and one the topics involved across all the thematics tracks was the beacons. Read about this and PTE2015 here: On depersonalizing the Passenger Experience –  A  PTE2015 summing-up. So, I wanted to test this technology, interact with it for creating a simple iOS application with a little basic functionality, and I also tried to reuse the DCS iPad App for getting some benefit. Let’s see what is this technology, why is so simple and powerful, why it is hot, etc. I put some photograms, with its original dialogues, of the Star Wars – Episode IV, this movie has some scenes that makes me think about some similarities with this specific beacon world, or I’ve just simply found an excuse for combining both worlds, who knows? :)

Be the beacon signal be with you. Credit: Disney (LucasFilms)

Be the beacon signal be with you. Credit: Disney (LucasFilms)

On depersonalizing the Passenger Experience

Passenger Terminal Expo (PTE) 2015 took place on 10-12 March in Paris, this year I had the privilege of attending to PTE. One of the topic conference’s mainstream was Customer Service & Passenger Experience. The several visions and approaches I’ve seen, from the airport industry, will guide the following post’s content.

March 2014 Events

 

See the full events list at www.aeriaa.com/events/

2014 World TM Congress Mar 4-6, Madrid (Spain)

World ATM Congress combines a large-scale exhibition, world-class conference, and social events providing premier networking opportunities and the chance to find out the latest trends and developments in air traffic control. Organized for the industryby the industry and operated by CANSO in association with ATCA, backed by the world’s leading air navigation service providers and industry suppliers.

www.aeriaa.com/events/world-atm-congress-2014-2/

Passenger Terminal Expo 2014 Mar 25-27, Barcelona (Spain)

A world-class airport conference
Passenger Terminal CONFERENCE has firmly established itself as the most highly regarded airport terminal conference in the world. Industry leaders share their innovations, knowledge and insight through a comprehensive and diverse range of conferences. Attracting over 1,000 senior airport, airline, aviation authority, government and related business executives from all over the world, conference attendees gather to pool information, address concerns, solutions and exchange ideas for the future development of the airport industry.

www.aeriaa.com/events/passenger-terminal-expo-2014/

On the new aeriaA

I want to share with you a new born, the new aeriaa.com that is coming soon. I would like to put it online on september the 1st.

The new aeriaa.com

Why a new aeriaa.com?

Because I need it, because the the experience with the blog during these last ten months have been absolutely amazing, I’ve learned a lot about the visitors (Analytics is superb), your interests, about my pace production, about the people I’ve contacted through the blog, about your comments at LinkedIn, etc.

Because there are so many things to share with you and a lot of them that you can share with the rest of us.

Digital Level is adding to the Departures and Arrivals levels

Digital Level is adding to the Departures and Arrivals levels

AirTalk with…Jürgen Weder – Neuropie’s CEO

I have the pleasure to premiere a new section at Aeriaa, AirTalks. These are interviews with people that I think they can contribute with interesting issues, thoughts and opinions. I have to say that these interviews don’t have any personal commercial benefit or have nothing to do with my professional daily work. There are only a reflection of my passion about aviation, airports and technology, as Aeriaa represents. So, lets me introduce the first AirTalk.

Jürgen Weder is the Neuropie’s CEO. Neuropie is a 10 years old swiss based consultancy firm. Zeus is their star product for providing operational business intelligence to airports. Their key projects are the Moscow Sheremetyevo International Airport Management Center (Sheremetyevo had recently awarded by ACI as the Best European Airport in 2012), Zurich Airport Zeus implementation and AMC for South African Airports (ACSA). You also can follow the Jürgen’s blog, Airport Operation.

Jürgen Weder - Neuropie CEO

Jürgen Weder – Neuropie’s CEO

I would like to thank Mr.Weder for his kindly disposition for this interview. In this interview we talk about Airport Management Centers, Airport Collaborative Decision Model (A-CDM), innovation and trends. I hope you will find it interesting.

On the Aeriaa Airport Dashboard (part V) – Time milestones.

Before processing thousands of events, scenarios, etc. for feeding the Dashboard, I would like to show the a dimension that put in context almost every event. The time dimension. Delays are the “Oh, no, a delay again, what was the captain reason this time?” The late arrival of the plane, air regulation over the airport…I heard once that the guilty factor was the “shamefulness of being part of an airline because the ramp handling staff were late….some other details were given by the captain and it was a gesture of honesty”. We, the passengers only concern about only time milestone, the scheduled departure time of our flight, and pray for not have a big delay, but there are always 10, 15 minutes of courtesy. In this post, you will see dozens of time milestones, that impact over all the punctuality process of the flight operation and consequently will be marked in the Dashboard we are defining in this blog (this is the part V of this series).

Airport timetable

On the Aeriaa Airport Dashboard. (part IV) Events

It’s time to talk about the airport’s events, one of the more complex situation in the airport’s management is to monitorize the thousand of events that are fired every day and manage them in order to take decisions. Events as flights delays, long check-in lines, the time milestones of a fligh operation (I will talk about some of them soon), aircraft maintenance, refuelling, weather conditions, security and safety incidents, baggage processing phases, air navigation events, terminal comfort (illumination, heating…), etc, etc. If there is a place where the “butterfly effect” take place this is an airport. A simple event can raise delays not only in the airport, but it will cause delays in other networked airports. It’s familiar to you the Captain’s apologize. “We are sorry for the departure’s delay, it is caused due a ‘late’ arrival of the previous flight…” 

On airport models

Today I want to delve into a passion since I was a kid, the models. I think I made more than 100 airplane models, mainly in 1/72 scale, every Xmas I wrote a letter with 10 models, fun for months :)

The best brand I bought those days were Hasegawa and the worse probably Italieri (I didn’t like its plastic), other brands as Revell, Tamiya (the best but expensive) were passing by my hands. The best models I’ve made were the F18 Hornet with the Spanish decals!, SR71 Blackbird, Spitfire, Hurricane, F14 Tomcat, and a Mirage IV with the free-fall nuclear weapon, it was a gift from french family.

Hasegawa F18

On airports Mobile Apps (ANA Portugal)

This is a new section dedicated to mobile apps developed by airports. I want to start with ANA Portugal Airports App. Absolutely fantastic. I can’t stop seeing these pictures. (Let me put them big sized :) )

iPhone ANA Menu